Affiliate Disclosure
Liquor2Door (“we, us, our”) may receive compensation for recommendations made in reference to the products or services on liquor2door.com.au. Where required, we adhere to ACCC guidelines. This compensation may be in the form of money, services, products, discounts, or special access and could exist without any action from a website visitor. Should you purchase a product or service that was recommended and/or linked on liquor2door.com.au, it is understood that some form of compensation may be made to us by the owners of that product or service. For example, if you click on an affiliate link at liquor2door.com.au and then make a purchase of the recommended product or service, we may receive monetary compensation. This Affiliate Disclosure has been provided for your protection and to fully disclose any relationship between us and the owners of any products or services referenced on our website.
Complaint Policy
There may be times where Liquor2Door does not meet your expectations. In these circumstances we encourage you to let us know. We are committed to learning from your experiences as it will help us to continually improve the products and services we deliver.
Liquor2Door has a structured approach to resolving complaints.
- Send Complaint
If you are dissatisfied with a product or service provided by us, you can lodge a complaint with us.
Please include in your complaint the following details:- your name and contact details;
- the nature of the complaint;
- details of any steps you have already taken to resolve the complaint;
- details of conversations you may have had with us that may be relevant to your complaint and;
- copies of any documentation which may be relevant.
Please send your complaint to support@liquor2door.com.au
Evaluation
We will take note of what information you provide to us. This information will be passed on to the appropriate department of Liquor2Door to deal with the complaint. We are committed to resolving your complaint within a timely manner.- Response
We will keep in touch with you during the process. If you require support, please email support@liquor2door.com.au. Once we have finalised your complaint, we will advise you of our findings and any action we have taken.
- Send Complaint
Cookie Policy
Last updated: 6th October 2021
This Website (referred to in these “terms of use” as the website) is owned and operated by Liquor2Door, who is referred to in this Cookie Policy as “we”, “us”, “our” and similar grammatical forms.
Our Cookie Policy explains what cookies are, how we use cookies, how third-party partners may use cookies on our Websites and your choices regarding cookies.
General information about visits to our Websites is collected by our computer servers, with small files “cookies” that our Websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited and also to process the items you select if you are making purchases from our Websites. The anonymous non-personal information that we collect and analyse is not personal information as described in the Privacy Act.
- Why do we use “cookies” and other web use tracking technologies?
- When you access our Website, small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address they merely identify your computer to our Websites when you visit us.
- We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
- We collect information using “cookies” and other tracking technologies for the following reasons:
- to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
- to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
- to sell advertising on the Website in order to meet some of the costs of operating the Website and improve the content on the Website; and
- when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.
- Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.
- In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.
- What are your choices regarding cookies?
If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.
Email Disclaimer
This email and any attachments are proprietary and confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily reflect or represent those of Liquor2Door. If you have received this email in error, please let us know immediately by reply email and delete it from your system. You may not use, disseminate, distribute or copy this message nor disclose its contents to anyone. Liquor2Door (ABN 14 952 282 820), Level 3,3-5 Bennett Street, East Perth, Western Australia, 6004
Cyber Security Policy
- Intent and Scope
This cyber security policy(policy) provides the basis of cyber - Security management within Liquor2Door.
This policy applies to all of Liquor2Door employees, contractors, volunteers, vendors, users and anyone else who may have any type of access to Liquor2Door systems, software and hardware.
Effective protection of business information creates a competitive advantage, both in the ability to preserve the reputation of Liquor2Door and in reducing the risk of the occurrence of negative events and incidents. - Password Requirements
To avoid users account passwords being compromised, these best practices are advised for setting up passwords:- Use at least 8 characters (must contain capital and lower-case letters, numbers and symbols)
- Do not write down password and leave it unprotected
- Do not exchange credentials when not requested or approved by supervisor
- Change password every 3 months
- Email Security
Emails can contain malicious content and malware. In order to reduce harm, users should employ the following strategies:- Do not open attachments or click any links where content is not well explained
- Check the email addresses and names of senders.
- Search for inconsistencies
- Block junk, spam and scam emails
- Avoid emails that contain common scam subject lines such as prizes, products and money transfers
If an employee is not sure that an email, or any type of data is safe, the employee should contact support@liquor2door.com.au.
- Acceptable Use
Employees are prohibited from making unauthorised copies of such confidential information and/or distributing it to unauthorised persons outside of Liquor2Door.Employees must not purposely engage in any activity with the intent to: harass other users; degrade the performance of the system; divert system resources to their own use; or gain access to Liquor2Door systems for which they do not have authorisation.
- Security Requirements
Employees must not install unauthorised software. The company may at any time introduce a whitelist of approved/trusted programs. If this occurs then only these programs may be used by employees.Employees should perform daily backups of important new/changed data, software and configuration settings.
Employees must not use unauthorised devices on their workstations, unless they have received specific authorisation from support@liquor2door.com.au.
Employees must not attempt to turn off or circumvent any security measures.
Employees must report any security breaches, suspicious activities or issues that may cause a cyber security breach to support@liquor2door.com.au.
- Disciplinary Action
If this policy is breached, one or more of the following disciplinary actions will take place:- Incidents will be assessed on a case-by-case basis
- In case of breaches that are intentional or repeated or cases that cause direct harm to Liquor2Door, employees may face serious disciplinary action
- Subject to the gravity of the breach, formal warnings may be issued to the offending employee